Our client is a well respected residential construction company that has been around the area for decades. They are looking for someone who can represent them in an engaging, professional, and friendly way while working with a non profit program that would have you travelling throughout the area.
This person's job would be mostly identifying and assisting qualified customers through the EmPower NY program. This is a program that assists families and individuals on a limited income that need residential repairs.
Additionally you would be doing a lot of community outreach, such as presentations, tabling, and interacting with customers at their home in order to identify qualification and eligibility for grant money through this program.
You must be able to familiarize yourself with the details of the program quickly and be able to express information clearly to a wide variety of clientele.
Responsibilities: *Seek out and organize opportunities for outreach in the Buffalo/Niagara area *Engage potential customers and encourage them to apply for the program, distribute information and applications * Assist customers in compiling all required documentation by making follow-up phone calls, home visits, and communicating with landlords *Maintain a network of other community service providers to assist in outreach efforts * Learn the details of the NYSERDA programs and home performance procedures * Track status of customers and application approval process by maintaining databases in Excel
*High school diploma or equivalency
*Valid NYS Driver's license
*Residence in the Buffalo Niagara area
*Great communication skills and the ability to explain detailed information simply and effectively
*The ability to work with diverse populations, especially low income
*Organized, punctual, and detail oriented
*Proficiency with Microsoft Office Suite
*Be the type of person who shows up to work five minutes early ready to go Preferred Qualifications: *Experience working in customer service, public relations, marketing, social work, or education *Experience working with NYSERDA or Home Performance programs OR the ability to learn about them quickly
*Fluency in a secondary language would be very helpful (especially spanish, arabic, burmese, or nepalese)
The starting salary during the probationary period is $12.00/hr. After this period you are eligible for a performance based raise and a generous benefits package including health care, vacation time, sick time, retirement plan, and life insurance. Full benefits include health care, vacation time, sick time, retirement plan, and life insurance. Seriously, this is a really cool job and if I didn't like mine so much I would go do it. If you would like to apply please go to our online application page here.
Mark DeGolyer, PHR
155 Summer Street
Buffalo, NY 14222